Terms & Conditions

View our terms and conditions in one convenient place here. Our terms and conditions are designed to provide providers and users of our products and services clarity about what should happen in any given situation.

Supply of Service

List of Services

T&Cs - Supply of Service Terms & Conditions
https://docs.inslifeguard.com.au/hubfs/Documents/TC-Supply-of-Service.pdf T&Cs - Supply of Service Terms & Conditions

Mobile Applications

List of Services

T&Cs – INS LifeGuardian, LifeGuard SmartMobile, LifeGuard SmartWatch and LifeGuard SmartCarer Apps
https://docs.inslifeguard.com.au/hubfs/Documents/TC-LifeGuard-Mobile-Apps.pdf T&Cs – INS LifeGuardian, LifeGuard SmartMobile, LifeGuard SmartWatch and LifeGuard SmartCarer Apps

Medical Alarms & Monitoring

List of Services

Optional Services

List of Services

Managed Communications

List of Services

T&Cs - Managed Communications
https://docs.inslifeguard.com.au/hubfs/Documents/TC-Managed-Communications.pdf T&Cs - Managed Communications

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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.
Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.