Have a Question?
Feature Comparison
| Feature | Product Image | Details | Product Link |
|---|---|---|---|
| LifeGuard SmartHome LGX |  |
A compact, easy-to-use wellness and safety solution. Supports Ethernet, LTE/4G and Wi-Fi. | Read More |
| SmartLink Medi Guardian MKII 4G |  |
A slimline, reliable unit with interchangeable wrist or pendant transmitters. Runs on 4G, so no Wi-Fi or landline is needed. | Read More |
| Chiptech SEVEN LE |  |
An easy-to-use in-home personal alarm, available for retirement villages and community providers. 4G with dual SIM backup, plus Wi-Fi or Ethernet. | Read More |
| INS LifeGuardian® Mobile App |  |
App is free to download (iOS and Wear OS) | Read More |
| INS LifeGuardian® Watch |  |
This product is rented, with the option to own. Apple Watch Series 11 or Samsung Galaxy Watch 8, supplied by INS to suit your phone. Establishment fee from $495. | Read More |
| LifeGuard SmartTracker or SafetyWatch |  |
GPS mobile alarms. The SmartTracker is worn on a lanyard or clipped to your belt, and the SafetyWatch is worn on the wrist. | Read More |
Coverage
| Feature | In-Home | Mobile / On-the-Go |
|---|---|---|
| LifeGuard SmartHome LGX |  |
- |
| SmartLink Medi Guardian MKII 4G | |
- |
| Chiptech SEVEN LE | |
- |
| INS LifeGuardian® Mobile App | |
|
| INS LifeGuardian® Watch | |
|
| LifeGuard SmartTracker or SafetyWatch | |
|
Australian Standards
| Feature | RCM (ACMA, EMC, etc.) | AS4607 (Medical Alarm Standard) |
|---|---|---|
| LifeGuard SmartHome LGX | |
|
| SmartLink Medi Guardian MKII 4G | |
|
| Chiptech SEVEN LE | |
|
| INS LifeGuardian® Mobile App | |
- |
| INS LifeGuardian® Watch | AS4607 (Medical Alarm Standard) |
|
| LifeGuard SmartTracker or SafetyWatch | (SmartTracker Only) |
- |
Device Features
| Feature | Battery Backup | Touch Screen | 4G-Enabled | WiFi-Enabled | WiFi/Ethernet for Alarm Delivery | WiFi/Ethernet for Voice Call Back on Alarm | Full I.P. | Bluetooth-Enabled | GPS-Enabled | Video calling available |
|---|---|---|---|---|---|---|---|---|---|---|
| LifeGuard SmartHome LGX | Up to 38 hrs+ | - | |
|
|
(upgrade option) |
- | (optional) |
- | - |
| SmartLink Medi Guardian MKII 4G | Up to 38 hrs+ | - | |
- | - | - | - | - | - | - |
| Chiptech SEVEN LE | Up to 38 hrs+ | - | Dual SIM |
|
(Ethernet) |
- | - | - | - | - |
| INS LifeGuardian® Mobile App | per mobile | |
|
|
(WiFi) |
(WiFi) |
|
|
|
- |
| INS LifeGuardian® Watch | per watch | |
|
|
(WiFi) |
(WiFi) |
|
|
|
- |
| LifeGuard SmartTracker or SafetyWatch | Up to 24 hrs+ | (SafetyWatch Only) |
|
- | - | - | - | - | |
- |
Compatible Equipment
| Feature | Standard Transmitter (Wrist/Neck) | Apple and Samsung Smartwatch Compatible | Standard Wireless Call Point | VR Voice Activated Call Point | Fall Sensor | Smoke Detector (240V) | Internal Strobe Light (for 240V Smoke Detector) | Activity Sensors (PIR Beams, Pressure Mats, etc.) | Home Automation Devices | SFV 2-way Voice & Remote Call Points |
|---|---|---|---|---|---|---|---|---|---|---|
| LifeGuard SmartHome LGX | |
|
|
|
|
|
|
(via ZigBee or Z-Wave Option) |
(optional) |
|
| SmartLink Medi Guardian MKII 4G | |
|
- | |
|
|
- | - | - | |
| Chiptech SEVEN LE | |
|
- | |
|
|
- | - | - | |
| INS LifeGuardian® Mobile App | - | - | - | Dependent upon phone and watch version | - | - | - | - | - | |
| INS LifeGuardian® Watch | - | - | - | In-built | - | - | - | - | - | |
| LifeGuard SmartTracker or SafetyWatch | - | - | - | In-built | - | - | - | - | - |
Services and Features
| Feature | 24/7 Emergency Response | 2-Way Voice Contact in Emergencies | Free Nurse Chat / Health Info Line | Professional TeleHealth, Regular Reviews by RN* | Family/Carers Monitor Vital Signs | GPS Location Tracking | Geofence Alerts* | INS LifeGuardian Connect® App Compatible | Schedule Reminders e.g. Appointments & Medications | Voice Activation | Fall Detection and Prevention | Motor Vehicle Crash Detection | Vital Signs Monitoring | Remote Worker Services* | Activity & Welfare Monitoring with AI* | Home Security Service* | Home Automation Service | Concierge Services* | 24/7 Help and Support |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| LifeGuard SmartHome LGX | |
|
|
Future Planned | Future Planned | - | - | |
- | - | - | - | - | - | (requires LifeGuard PIRs) |
(optional ZigBee, Z-Wave or BT) |
- | |
|
| SmartLink Medi Guardian MKII 4G | |
|
|
- | - | - | - | |
- | - | - | - | - | - | - | - | - | |
|
| Chiptech SEVEN LE | |
|
|
- | - | - | - | |
- | - | - | - | - | - | - | - | - | |
|
| INS LifeGuardian® Mobile App | |
|
|
|
|
|
|
|
|
|
(via compatible smart watches) |
(via compatible smart watches) |
(via compatible watch) |
|
- | - | |
|
|
| INS LifeGuardian® Watch | |
|
|
(Premium plan) |
(Premium plan, via LifeGuardian Connect® App, with permission) |
|
|
|
|
(Apple only, Siri command) |
(Apple and Samsung) |
(Apple only) |
(Premium plan, both watches) |
- | - | - | |
|
|
| LifeGuard SmartTracker or SafetyWatch | |
|
|
- | - | |
|
|
- | - | - | - | - | - | - | - | - | |
Device Management
| Feature | Compatible with Secure, Web-Based Manager's Portal | Over the air Updates | Device Remote Management | Emergency/Evacuation Alerts via Manager's Portal* | Device/s Push Notifications via Manager's Portal | Update Client Info On-Device | Update Client Info via Remote App | Update Client Info via Web Portals | Manager’s Portal Sitewide Device Status & Reports |
|---|---|---|---|---|---|---|---|---|---|
| LifeGuard SmartHome LGX | |
|
|
|
|
- | |
|
|
| SmartLink Medi Guardian MKII 4G | (some features) |
|
|
(some features) |
- | - | |
|
|
| Chiptech SEVEN LE | (some features) |
|
|
- | - | - | |
|
|
| INS LifeGuardian® Mobile App | |
|
|
|
|
|
|
|
|
| INS LifeGuardian® Watch | |
|
|
|
|
(via paired smartphone) |
|
|
|
| LifeGuard SmartTracker or SafetyWatch | (some features) |
- | |
- | - | - | |
|
|
Financing
| Feature | Subscription / Rental Plans Available |
|---|---|
| LifeGuard SmartHome LGX | |
| SmartLink Medi Guardian MKII 4G | |
| Chiptech SEVEN LE | |
| INS LifeGuardian® Mobile App | |
| INS LifeGuardian® Watch | |
| LifeGuard SmartTracker or SafetyWatch | |
Warranty and Support
| Feature | 24/7 Technical Support | Comprehensive 1-Year Warranty |
|---|---|---|
| LifeGuard SmartHome LGX | |
|
| SmartLink Medi Guardian MKII 4G | |
|
| Chiptech SEVEN LE | |
|
| INS LifeGuardian® Mobile App | |
- |
| INS LifeGuardian® Watch | |
(manufacturer warranty) |
| LifeGuard SmartTracker or SafetyWatch | |
|
* Optional add-on service.
+ Dependent upon use.
LifeGuard SmartHome IPD and LGX peripheral transmitter devices, such as pendants, call points, and smoke detectors are compatible with both devices. Options, features and hardware configurations are subject to change without notice and at the sole discretion of INS.
Want to find out more about the features of our personal alarms?
Speak to a member of our friendly team or request a call back.
