INS LifeGuard AU Phone Number

INS LifeGuard

1800 636 040

INS LifeGuard International Phone Number

International Enquiries

+61 2 4254 6226

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Aged Care Nurse Call Systems

a village staff reassuring an elderly lady

Comprehensive solutions for aged and high care facilities

Allowing on-site monitoring by your nursing staff so any issues, updates and support can be easily provided.

INS can supply and install a comprehensive solution to aged care facilities allowing on-site monitoring by your nursing staff using a hosted platform. With INS hosting the critical infrastructure you can relax knowing that any issues, updates and support can be easily provided by INS at any time.

Customised for Your Organisation

We can provide a custom proposal for your organisation that can include such things as:

  • LifeGuard SmartHome units supplied to each bedroom and in common areas
  • Fall sensor for each patient
  • Call points near shower and toilet
  • Pressure mat (patient exit alarm) that can also turn on a lamp
  • WiFi video/PIR for motion detection
  • Monitoring handsets or tablets for each nursing staff member (to receive notifications of alarms, respond via audio/video from their current location, escalate to next staff/ward on no acceptance, automatic logging alarm acceptance, and adding of any alarm notes.
a nurse with a patient

The LifeGuard SmartHome units in patient rooms will:

  • LifeGuard SmartHome units supplied to each bedroom and in common areas
  • Allow patients to make HELP calls
  • Monitor call buttons, fall sensors and other transmitters
  • Automate turning on lamps on bed exit
  • Allow audio/video calls with the nursing staff
  • Allow provision of telephone and internet services to patients
  • Allow automated vital sign logging (requires Bluetooth devices for automatic collection, or nursing staff can manually enter readings)


Our servers have in-built redundancies, meaning that if the nurses’ handsets are SIM card equipped and the LifeGuard SmartHome units have their own network backup path, then on-site terminal infrastructure can be made not critical.

What They Say

Clem

Clem

I remain a committed advocate of INS. Peace of mind is ours because we can trust the INS will be there when we need it. Not many better gifts available for my wife, family, and friends – give me INS.
Leonie

Leonie

Thank you INS very much for helping my husband last week when he was experiencing bad neuralgia – I am very grateful.
Kristy

Kristy

Wow what an amazing service! When my Grandma fell INS were so kind and caring they even followed up when she was returned home from hospital. I’m very thankful for their services!!
Josephine

Josephine

I’d flipped backward hitting my head. I couldn’t move. I remembered my INS LifeGuard pendant and pressed the button. I instantly heard a voice say ‘Hello Josephine, are you OK?’ Though I was outside he could hear me. He stayed online with me until the ambulance arrived. It was the best piece of technology I could have wished for. I know it works, and I feel safe.
Rosemary

Rosemary

Thank you so very much for all your assistance to me in relation to my father. It is a nice feeling to know that if he requires help at any time he can call INS. Your help has been invaluable. I decided to use INS after ringing many companies and the main reason was your wonderful personalised approach.
Graeme

Graeme

INS LifeGuard has enabled our parents (88 & 90 years of age) to enjoy many more years in their own home than was ever expected. We as a family had peace of mind that in a medical emergency the necessary procedures were implemented far quicker than we could coordinate.
Jillian

Jillian

Thanks to the INS staff for all the wonderful and caring work over the years since I have been in the village.
Diana

Diana

Thank you all very much for helping me so kindly to get the LifeGuard SmartMobile app on my mobile phone. Ben walked me through the process very kindly and we got it working really well. I am VERY HAPPY!
Pat

Pat

Thank you Robyn for helping when my husband had a stroke.
Rosemary

Rosemary

Thank you to Rosie for the assistance she gave and for getting an ambulance out so quickly.
Brian

Brian

I used the INS emergency call system and within ten minutes of so, the ambulance was at my doorstep and I was treated on the spot and rushed to emergency. The INS nurse called me yesterday to ask how I was. The INS people were excellent, acted very promptly to my call and lived up to our expectation that this is a proper and effective service.
Lynne

Lynne

Thank you Ceara for your help I appreciate everything the INS has done for my mother.
Rosie

Rosie

I give this company 100% the best equipment my mother has ever had and the call centre are so caring and kind wouldn’t go with any other company, helpful staff and 24-7 care well done INS
Lisa

Lisa

I would like to express my gratitude with your company INS LifeGuard. My parents both used your system and when my father suddenly passed away at home my mother pressed her pendant and the nurses at INS called emergency services and kept her calm throughout the whole process. Unfortunately, I had to use my mother’s pendant this year in January when I found my mother had also passed away. INS nurses called emergency services and their promptness allowed the ambos to arrive within minutes. The INS nurses kept in constant contact with me keeping me calm. I cannot thank INS enough and would recommend this system to anyone. Thank you
Angela - Village Manager

Angela - Village Manager

I would like to thank and praise Rosie who looked after 2 calls for ambulances on Tuesday evening with me. Rosie definitely went above and beyond with her help, not only for the two residents but for me, who has no medical background!
Barbara

Barbara

Extremely happy with INS and the way they worked together with emergency services to get a quick and pleasant result on Saturday when I required an ambulance. Especially Ben for his care and efficiency. “He is wonderful.”
Frank

Frank

Thank you Robyn for all your assistance and follow up after I was transported to the hospital.
a call centre nurse

Want to learn more about our aged care nurse call systems?

Speak to a member of our friendly team or request a call back.

Contact Us
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