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INS LifeGuardian® App
Compare Free, Essential and Premium
See what is included in the Free version, Essential, and Premium. Some features depend on your phone, smartwatch, or compatible device, so please check the notes for availability details.
INS LifeGuardian® delivers mobile health and safety solutions for everyone, from individuals and families to Retirement Villages, Aged Care and NDIS providers, employers seeking WHS tools, and organisations supporting lone workers. Whether at home, at work, or on the move, INS LifeGuardian® provides trusted protection wherever it is needed.
For a limited time, discounts apply for current customers. Please contact us for details.
| Feature | Free | Essential | Premium |
|---|---|---|---|
 Free |
 Essential Standalone $14.99 Additional device $9.99 |
 Premium Standalone $49.99 Additional device $29.99 |
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| 24/7 Emergency Response by Healthcare Professionals† Manual, auto or voice activation. One free push alert included in the Free version. |  |
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| Receive Notifications & Evacuation Alerts Receive critical alerts and messages from participating Villages, Care Organisations, or Employers, including evacuation notices or other important communications. | |
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| User Information Management / Privacy Control Easily update your information and manage permissions for nominated emergency contacts through companion apps or web portals. | |
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| 24/7 Medical Information & Chat Line Talk to a nurse anytime for medical information, clinical advice, reassurance on mental health issues, or even just for a comforting chat. | - | |
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| GPS Location Tracking When an alarm is triggered, the user's GPS location is also collected, enabling INS LifeGuard to provide precise location information to emergency services if needed. | - | |
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| Geofence Alerts Set Geofence areas and trigger alerts to family or caregivers through the INS LifeGuardian® Connect app if the wearer crosses a boundary. | - | |
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| Fall Detection Available on Apple iPhone and Apple Watch. On Android, fall detection is currently available only when paired with a compatible Samsung Watch. | - | |
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| Crash Detection Automatically detects severe car crashes and sends alerts to our emergency response team. Available on Apple only. | - | |
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| Check-in Timers Ability to schedule check-in timers for worker safety. If a check-in is missed, an alert is triggered to ensure someone can check on you and send help, if required. | - | |
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| Ability to Trigger Silent Alarms* Discreetly trigger an alert that only INS LifeGuard will receive, with no audible alarm nearby. Especially useful in domestic violence situations or for lone workers. Not currently available. | - | - | - |
| Support for Family and Carers Via the free INS LifeGuardian® Connect app. You control whether they can access or edit your information. | - | |
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| Fall Prevention Monitoring Monitor trends like gait and steadiness, alerting you to potential fall risks before they happen. Currently available on Apple only. | - | - | |
| Continuous Health Data Monitoring Monitor heart rate, blood oxygen, and other data via compatible smartwatches including Apple Watch and Android Wear OS devices. Requires a compatible smartwatch or device. | - | - | |
| Alerts for Abnormal Readings If readings fall outside your personal thresholds, the app will alert you, offer suggestions, and the option to speak to a nurse if you are concerned. | - | - | |
| Alarms to Nurses for Specific Readings of Concern For critical events, such as irregular heart rhythms or sustained abnormal heart rates, an alarm is triggered, prompting immediate contact from a nurse who can assess the situation and arrange emergency services if necessary. | - | - | |
| Monthly Health Data Review by Nurses Each month, one of our Registered Nurses can reach out to review your vital signs, discuss your physical and mental well-being, and conduct a comprehensive health assessment. This is optional and can be tailored to suit your preferences. | - | - | |
| Concierge Assistance* Request assistance arranging services via your preferred supplier, or we can suggest providers in your area. May incur a fee from the chosen service provider. | - | - | |
* In Development, some features may incur additional fees
† INS LifeGuardian® requires connectivity for you to send alarms and receive a call back
Want to find out more about our personal alarm solutions?
Speak to a member of our friendly team or request a call back.
