Knowledge Base | INS LifeGuard

Test your alarm every month and tell INS LifeGuard if anything changes. Those two things keep your personal alarm working the way it should. ## Why should I test my alarm regularly? Regular testing helps you make sure your system is working. INS recommends testing your alarm every month by pushing the button you wear and letting the alarm go all the way through to the nurses at INS LifeGuard. Let them know you're testing. If you're worried about bothering the nurses, don't be. We love a quick chat, and we're here to help, which includes your peace of mind. Read our guide: [How often should I test my alarm?](/site/8b81d3e3/knowledge-base-2/how-often-should-i-test-my-alarm) ## What should I tell INS about changes in my system? Tell us if you notice anything that may have changed, or anything you aren't 100% sure about. A change may be normal and simply something you hadn't noticed before, or it may point to an issue. Letting INS know means problems can be fixed before they become real ones. ## Need help? Call [1800 636 226](tel:1800636226) and speak to our friendly team.

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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.

Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.

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LATEST POSTS

Personal Alarm Maintenance for Retirement Villages: What to Check Before Something Fails

By INS LifeGuard • October 14, 2026

Ageing base units, low batteries, missing resident details: what to check in your village's personal alarm system, and how a free Village Health Check helps.

How INS LifeGuard Helps Individuals Transition Safely from Hospital to Home

By INS LifeGuard • September 18, 2026

Hospital stays can be stressful, especially when transitioning home or to without the support of an aged care facility. INS LifeGuard provides essential services to help patients leave the hospital safely and confidently, ensuring needed support and ongoing care.

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LATEST POSTS

Personal Alarm Maintenance for Retirement Villages: What to Check Before Something Fails

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Personal Alarm Maintenance for Retirement Villages: What to Check Before Something Fails

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