Customer Satisfaction Survey | INS LifeGuard

NDIS Registered Provider

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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.

Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.

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Carers Service in Australia: What Defines a Carer and Why Personal Medical Alarms Are a Game Changer

By INS LifeGuard • May 21, 2025

Discover What It Means to Be a Carer in Australia — and the Trusted Support Available Learn who qualifies as a carer in Australia and explore the service families trust — offering 24/7 nurse-led support, advanced personal alarms, and funding options through NDIS, Home Care Packages, and more.

A man and a woman are walking a dog on a leash.

Why Falls Happen More Often as We Age: Causes of Instability in Older Adults

By INS LifeGuard • May 21, 2025

Explore the common causes of falls and instability in seniors and what can be done to reduce the risk and promote independence including fall detection for elderly.

A person and a child are holding lungs in their hands, visual representing COPD.

Understanding COPD: Symptoms, Causes, Diagnosis and How to Manage It

By INS LifeGuard • May 21, 2025

Chronic Obstructive Pulmonary Disease (COPD) is a serious and progressive lung condition affecting hundreds of thousands of Australians, yet many remain undiagnosed until their symptoms become severe. Read more

An elderly woman and a young woman are making a heart shape with their hands.

Carers Service in Australia: What Defines a Carer and Why Personal Medical Alarms Are a Game Changer

By INS LifeGuard • May 21, 2025

Discover What It Means to Be a Carer in Australia — and the Trusted Support Available Learn who qualifies as a carer in Australia and explore the service families trust — offering 24/7 nurse-led support, advanced personal alarms, and funding options through NDIS, Home Care Packages, and more.

A man and a woman are walking a dog on a leash.

Why Falls Happen More Often as We Age: Causes of Instability in Older Adults

By INS LifeGuard • May 21, 2025

Explore the common causes of falls and instability in seniors and what can be done to reduce the risk and promote independence including fall detection for elderly.

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Emergency Response by Healthcare Professionals

Registered NDIS Provider

DVA Card Accepted

Personal Emergency Response Services Limited

ECAAS ISO Certified

INS CareCall supplies and monitors emergency response equipment and services, including hardware manufactured by Chiptech, Smart-Caller, SmartLink, and the LifeGuard L-Series Diallers.

Monitoring of alarms is provided through INS LifeGuard's unique Emergency Response Centre, which is the only personal alarm response centre staffed by qualified nurses. This is an important distinction.

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