Fall Sensors

Fall assistance with a push of a button or sensor.

Peace of Mind in the Event of a Fall

With our personal alarms and fall detectors, you can go about your daily activities with more confidence and less worry. Our staff will know exactly when you require assistance and will immediately send help.

Our response centre is staffed by highly qualified and knowledgeable nurses and other healthcare professionals, 24 hours a day, 7 days a week. We know of no other company that can make this claim.

Fall Sensors work by detecting a period of acceleration followed by an impact or sudden stop. However, falls don’t always result in a sudden impact, so you should always press the button on your Fall Sensor after experiencing a fall, if you’re able to.

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Fall Alarms and Sensors

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Devices

LifeGuard SmartHome LGX

The LifeGuard SmartHome LGX is a compact, simple to use in-home personal alarm that puts emergency nurse response right at your fingertips. Includes a standard transmitter (can be swapped for an automatic fall detection sensor), the LifeGuard SmartHome LGX has many advanced features that make it the ultimate wellness and personal safety solution for people who want to live safely and independently.

SmartLink Medi Guardian MKII 4G

The SmartLink Medi Guardian MKII 4G is a reliable in-home personal alarm that can be installed just about anywhere thanks to its modern, slimline design. The SmartLink can be ordered to come with a Fall Sensor (with automatic fall detection feature), but it can also be supplied with additional transmitters, as well as call points that can be fixed around the home as needed.

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LifeGuard SmartTracker

The LifeGuard SmartTracker is a mobile alarm system that offers a wide range of safety features, including automatic fall detection. In the event a fall is not automatically detected, simply press the SOS button to send an alarm to our 24/7 Emergency Response Centre. This stylish fall detector alarm also comes with a built-in GPS location tracker that ensures we’ll be able to find you in an emergency.

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LifeGuard SafetyWatch

This stylish personal safety watch is a medical alarm that allows you to send an alarm with your GPS location in case of an emergency. It supports 4G LTE connectivity and utilises up to 4 location technologies for maximum coverage. More than just a safety watch, this device also lets you monitor your heart rate, track your steps and more.

LifeGuard SmartMobile app with personal fall alarm buttons

LifeGuardian Mobile App (iPhone/Apple Watch)

This world-first innovative collaboration brings together the unparalleled expertise of Apple tools and technologies and the unmatched TeleHealth and Emergency Response services by INS LifeGuard, Australia's premier Nurse on Call provider.

The LifeGuardian isn't just another app – it's your shield, offering an array of preventive and reactive features to ensure your safety.

LifeGuard SmartMobile App (Android)

If you have a compatible mobile phone, download the LifeGuard SmartMobile App and take your emergency alarm with you wherever you go. For a low monthly monitoring fee, pressing the HELP button on the app sends an alarm to our 24/7 Response Centre. Its built-in GPS locator ensures that we will be able to locate you should there be an emergency.

Fall Sensor

The fall sensor is a simple wearable fall detector alarm that raises an inactivity alert if there’s no sudden movement within 10 seconds after detecting a fall. It is compatible with the LifeGuard SmartHome LGX and SmartLink Medi Guardian in-home personal alarms, and can be included or swapped out instead of a transmitter.

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Transmitter

With a standard transmitter, just one simple button allows you to summon help whether inside or outside the home. You can wear the transmitter on your wrist or as a pendant around your neck. It is waterproof so can be worn in the shower and included when you rent the LifeGuard SmartHome LGX or SmartLink Medi Guardian in-home personal alarm system.

VR Call Point

In critical situations such as falls, you may not be able to physically call for help or an alarm may not be automatically detected by your fall detector. With the VR Call Point, you can summon assistance either by uttering a voice command or by pressing a large help button.

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Fixed Wireless Call Point

Compatible with our in-home personal alarms, these devices are useful in common danger areas where the risk of slips and falls is higher, including bathrooms, ensuites, bedrooms, and patios. They require no electrical wiring and can be installed in minutes.

Help at the Press of a Button

Go about your daily activities with more confidence and less worry, our staff know exactly who requires assistance and will immediately send help.

Frequently Asked Questions

What are fall alarms?

Fall alarms are devices that are worn by elderly or disabled people who are at risk of falling. The device is usually a pendant or bracelet that is worn around the neck or wrist. It is connected to a base unit, which is typically placed near the person's bed. If the person falls, the pendant triggers the fall detector alarm, which alerts the caregiver or emergency services.

Fall alarms can be an important part of a fall prevention plan for older adults and people with disabilities. They can give peace of mind to both the individual and their family members, knowing that there is a way to get help if a fall does occur.
How does a fall alarm work?
Fall alarms work by detecting when a person has fallen and then sending an alert to emergency contacts (family or carers). The fall alarm is usually worn around the neck or wrist, and it is connected to a base unit. The base unit is typically placed near the person's bed. As for how INS LifeGuard’s fall alarms work, here’s a step-by-step:
1. In case of a fall, press the button on your personal alarm or transmitter. In case of fall detection, the Fall Sensor and the LifeGuard SmartTracker automatically trigger an alarm.
2. A fall detection alarm is sent to a nurse in our emergency response centre. The nurse, who has access to your personal information and medical history, will call out to you over a two-way speaker on your personal alarm system. You don’t have to be close to the unit to be heard.
3. After assessing the situation, the nurse will send whatever help is needed - whether that be reaching out to your emergency contacts, or sending emergency services to you.
4. If the nurse is unable to make voice communication through your personal alarm system, an ambulance will be dispatched to your location right away. Whatever the situation, you can rest easy knowing that help will arrive as quickly as possible.
* Not all falls can be detected, therefore you should always push the HELP button on your personal alarm after a fall if you’re able to.
What is the best fall detection device in Australia?

The best fall detection device (or the best personal alarm) is the one that not only detects alarms automatically, but also offers alternatives to calling for help in the event that its automatic fall detection feature fails.

Falls often happen without warning and can leave you in so much pain that it can be difficult to get up and call for help. In extreme cases, it may cause you to lose consciousness. This is why fall detectors that are reliable, easy to use, and have automatic fall detection are so important. INS LifeGuard's personal alarms and fall detection solutions are both of these things.

For instance, not only can our LifeGuard SmartTracker and Fall Sensors quickly and automatically detect a fall, but we also offer a good backup solution in case automatic fall detection is not triggered. Our VR Call Point with advanced speech recognition technology allows you to call for help via voice command.

We also have a mobile app that turns your compatible phone into a mobile personal alarm. Though it doesn't have an automatic fall detection feature, the LifeGuard SmartMobile App lets you send an emergency alert to our 24/7 response centre with just a press of a button. It also has a GPS location tracker that allows us to find your exact location should there be an emergency outside your home.

This makes our personal alarms and fall detection systems the best choice for people in Australia who want to be sure they can get help in an emergency.
How do I get a personal alarm for an elderly person?

You can get a personal alarm (or fall detector) for an elderly loved one by purchasing one from INS LifeGuard. We offer a suite of in-home and mobile alarms for your peace of mind, including devices that have an automatic fall detection feature. We also provide other services such as TeleHealth, Home Automation and Security, and much more. Our products and solutions are designed to keep people safe, healthy, and connected 24/7 and to give their loved one's peace of mind.

What They Say

Clem

I remain a committed advocate of INS. Peace of mind is ours because we can trust the INS will be there when we need it. Not many better gifts available for my wife, family, and friends – give me INS.

Leonie

Thank you INS very much for helping my husband last week when he was experiencing bad neuralgia – I am very grateful.

Kristy

Wow what an amazing service! When my Grandma fell INS were so kind and caring they even followed up when she was returned home from hospital. I’m very thankful for their services!!

Josephine

I’d flipped backward hitting my head. I couldn’t move. I remembered my INS LifeGuard pendant and pressed the button. I instantly heard a voice say ‘Hello Josephine, are you OK?’ Though I was outside he could hear me. He stayed online with me until the ambulance arrived. It was the best piece of technology I could have wished for. I know it works, and I feel safe.

Rosemary

Thank you so very much for all your assistance to me in relation to my father. It is a nice feeling to know that if he requires help at any time he can call INS. Your help has been invaluable. I decided to use INS after ringing many companies and the main reason was your wonderful personalised approach.

Graeme

INS LifeGuard has enabled our parents (88 & 90 years of age) to enjoy many more years in their own home than was ever expected. We as a family had peace of mind that in a medical emergency the necessary procedures were implemented far quicker than we could coordinate.

Jillian

Thanks to the INS staff for all the wonderful and caring work over the years since I have been in the village.

Diana

Thank you all very much for helping me so kindly to get the LifeGuard SmartMobile app on my mobile phone. Ben walked me through the process very kindly and we got it working really well. I am VERY HAPPY!

Pat

Thank you Robyn for helping when my husband had a stroke.

Rosemary

Thank you to Rosie for the assistance she gave and for getting an ambulance out so quickly.

Brian

I used the INS emergency call system and within ten minutes of so, the ambulance was at my doorstep and I was treated on the spot and rushed to emergency. The INS nurse called me yesterday to ask how I was. The INS people were excellent, acted very promptly to my call and lived up to our expectation that this is a proper and effective service.

Lynne

Thank you Ceara for your help I appreciate everything the INS has done for my mother.

Rosie

I give this company 100% the best equipment my mother has ever had and the call centre are so caring and kind wouldn’t go with any other company, helpful staff and 24-7 care well done INS

Lisa

I would like to express my gratitude with your company INS LifeGuard. My parents both used your system and when my father suddenly passed away at home my mother pressed her pendant and the nurses at INS called emergency services and kept her calm throughout the whole process. Unfortunately, I had to use my mother’s pendant this year in January when I found my mother had also passed away. INS nurses called emergency services and their promptness allowed the ambos to arrive within minutes. The INS nurses kept in constant contact with me keeping me calm. I cannot thank INS enough and would recommend this system to anyone. Thank you

Angela - Village Manager

I would like to thank and praise Rosie who looked after 2 calls for ambulances on Tuesday evening with me. Rosie definitely went above and beyond with her help, not only for the two residents but for me, who has no medical background!

Barbara

Extremely happy with INS and the way they worked together with emergency services to get a quick and pleasant result on Saturday when I required an ambulance. Especially Ben for his care and efficiency. “He is wonderful.”

Frank

Thank you Robyn for all your assistance and follow up after I was transported to the hospital.

a call centre nurse for when you call for help

Want to find out more about our fall detection solutions?

Speak to a member of our friendly team or request a call back.

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INS LifeGuard is the only nurse on-call personal emergency response service in Australia. We have a commitment to healthcare innovation which includes personal alarms and medical alert solutions that make independence easier, safer and more enjoyable.
Our services support Seniors, Carers, Providers, NDIS Participants, Retirement Villages, DVA, Lone Workers and anyone that wants the security that help is a press of a button away.