INS LifeGuard
A Legacy of Trust: Over a Decade of Care and Connection
INS LifeGuard • June 23, 2025
A Legacy of Trust: Over a Decade of Emergency Care in Retirement Villages
At INS LifeGuard, we’re proud to celebrate the meaningful partnerships we’ve built with retirement communities across Australia. For over a decade, we’ve provided more than just elderly alarm devices; we’ve delivered dependable support, peace of mind, and a human touch.
Our recent data review uncovered something extraordinary: 191 retirement villages have trusted INS LifeGuard for over 10 years. That’s over 9,600 residents relying on our retirement village emergency call systems every single day, a remarkable reflection of care, consistency, and community trust.
Among these, six villages have been with us for over 20 years, caring for a combined 510 residents. Another 23 villages have been with us for 15–20 years (874 residents), and a remarkable 162 villages for 10–15 years (8,297 residents).
These aren’t just contracts or subscriptions; these are stories, lives, and communities that have made INS LifeGuard part of their everyday support system.
More Than an Emergency Call System — It’s Personal Care
While our technology, from wearable alarms to automatic fall sensors, is industry-leading, the heart of what we do is connection. When a resident presses their alarm, they’re instantly connected to a qualified nurse who knows their health history and acts immediately.
Every call is a story. Every response is a relationship. Every moment is a commitment to dignity, safety, and peace of mind.
Why Retirement Villages Choose INS LifeGuard
Our success isn’t just measured in numbers, but in the thousands of lives protected and families reassured every day. Retirement villages continue to choose INS LifeGuard because our services offer a powerful combination of:
- Smart medical technology
- 24/7 emergency response by qualified nurses
- Human-centred care with every interaction
- Tailored support for aged care and retirement living environments
Whether it’s a fall during the night or a silent health concern during the day, INS LifeGuard delivers round-the-clock protection. Our advanced systems, backed by real healthcare professionals, create a safety net that never sleeps.
With Gratitude — And a Vision for the Future
To the villages and residents who have placed their trust in INS LifeGuard, thank you. Your loyalty affirms our purpose. We are honoured to be your chosen provider of retirement village alarm systems and emergency health response.
As we look ahead, we remain committed to advancing technology, enhancing personal care, and ensuring every resident lives with dignity, confidence, and support.
Discover why Retirement Villages Trust INS LifeGuard
Ensure safety, independence, and peace of mind for your residents. Call 1800 636 040 to speak to a friendly staff member to find out more.
About
INS LifeGuard is the only 24/7 nurse on-call personal and medical monitoring in Australia. We provide monitoring technology for both in the home and on the go and can also monitor other provider's equipment. Our services are suitable for anyone wanting support to stay independent such as the elderly, those with medical conditions and disabilities plus enhancing safety and security for lone workers.
Related Articles
The Support at Home program is delayed until November 1, 2025. Learn how INS LifeGuard helps older Australians stay safe, supported, and independent with 24/7 nurse-led emergency response and assistive technology.
Australian men are dying younger, often from preventable causes like heart disease and suicide. Learn the key risks and steps to support men’s health today.
Have you been nominated as an emergency contact by someone using INS LifeGuard? Learn what this role involves, how our nurse-led response team works, and how the LifeGuardian Connect® App helps you stay informed and prepared.
