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Best Personal Alarms for Retirement Villages and Aged Care Facilities

INS LifeGuard • Dec 14, 2021

The best personal alarm is the one that addresses the most common issues and concerns, such as accidental falls, medical incidents and wellbeing.


As well as ensuring the safety of your clients/residents at your independent living village or community care centre, the security alarm built into a retirement village home is the second biggest attraction for village residents when planning a move.


Personal alarms are devices that your elderly clients/residents can use to request help if they get into difficulty or need emergency assistance. Not only are personal alarms capable of ensuring the safety of the elderly people under your care, but these devices can also give their family members peace of mind that their loved ones are safe and secure.


These devices usually have an easily accessible emergency help button that when pressed will send an alert to a designated staff member or connect them to a 24/7 response team.


INS LifeGuard offers an emergency response centre that is staffed with highly qualified nurses and other health care professionals who can be contacted 24 hours a day and seven days a week. They're available to offer support and health advice that may not require ambulance to be called. Other features for ensuring safety include GPS capabilities for tracking and monitoring, 2-way voice contact in emergencies, free nurse/chat health info line, Telehealth services and activity monitoring, among many others.


Take a look at this feature comparison table for complete information about the features on which features you can get on each device.


Feature Comparison

Feature Product Image Details Product Link
LifeGuard SmartHome LGX LifeGuard SmartHome LGX - Read More
LifeGuard SmartHome VCP LifeGuard SmartHome VCP (Budget Alarm) Read More
SmartLink Medi Guardian MKII 4G SmartLink Medi Guardian MKII 4G - Read More
Chiptech SEVEN LE Chiptech SEVEN LE - Read More
LifeGuard SmartMobile App LifeGuard SmartMobile App - Read More
LifeGuard SmartTracker or SafetyWatch LifeGuard SmartTracker or SafetyWatch - LifeGuard SmartTracker
SafetyWatch

Coverage

Feature In-Home Mobile / On-the-Go
LifeGuard SmartHome LGX check-mark -
LifeGuard SmartHome VCP check-mark -
SmartLink Medi Guardian MKII 4G check-mark -
Chiptech SEVEN LE check-mark -
LifeGuard SmartMobile App check-mark check-mark
LifeGuard SmartTracker or SafetyWatch check-mark check-mark

Australian Standards

Feature RCM (ACMA, EMC, etc.) AS4607 (Medical Alarm Standard)
LifeGuard SmartHome LGX check-mark check-mark
LifeGuard SmartHome VCP Pending (Does not have a physical button to cancel the alarm)
SmartLink Medi Guardian MKII 4G check-mark check-mark
Chiptech SEVEN LE check-mark check-mark
LifeGuard SmartMobile App check-mark -
LifeGuard SmartTracker or SafetyWatch check-mark
(SmartTracker Only)		 -

Device Features

Feature Battery Backup Touch Screen 4G-Enabled WiFi-Enabled WiFi/Ethernet for Alarm Delivery WiFi/Ethernet for Voice Call Back on Alarm Full I.P. Bluetooth-Enabled GPS-Enabled Video calling available
LifeGuard SmartHome LGX Up to 38 hrs+ - check-mark check-mark check-mark check-mark
Future Planned (Requires VOIP upgrade option)		 - check-mark
(optional)		 - -
LifeGuard SmartHome VCP Up to 38 hrs+ - check-mark check-mark check-mark
(WiFi)		 - - - - -
SmartLink Medi Guardian MKII 4G Up to 38 hrs+ - check-mark - - - - - -
Chiptech SEVEN LE Up to 38 hrs+ - check-mark
Dual SIM		 check-mark check-mark
(Ethernet)		 - - - - -
LifeGuard SmartMobile App per mobile check-mark check-mark check-mark check-mark
(WiFi)		 check-mark
(WiFi)		 check-mark check-mark check-mark check-mark
LifeGuard SmartTracker or SafetyWatch Up to 24 hrs+ check-mark
(SafetyWatch Only)		 check-mark check-mark
(SafetyWatch Only)		 - - - - check-mark -

Compatible Equipment

Feature Standard Transmitter (Wrist/Neck) Mia BT4 (Go Anywhere) Transmitter Standard Wireless Call Point VR Voice Activated Call Point Fall Sensor Smoke Detector (9V or 240V) Internal Strobe Light (for 240V Smoke Detector) Activity Sensors (PIR Beams, Pressure Mats, etc.) Home Automation Devices Door/Window Security Sensors DECT Transmitters and Call Points
LifeGuard SmartHome LGX check-mark check-mark check-mark check-mark check-mark check-mark check-mark check-mark check-mark
(via ZigBee or Z-Wave Option)		 check-mark check-mark
(optional)
LifeGuard SmartHome VCP check-mark
(F1)		 check-mark check-mark check-mark check-mark check-mark check-mark check-mark
(F1)		 - check-mark
(F1)		 -
SmartLink Medi Guardian MKII 4G check-mark - check-mark - check-mark check-mark check-mark check-mark - check-mark -
Chiptech SEVEN LE check-mark - check-mark - check-mark check-mark check-mark check-mark - check-mark -
LifeGuard SmartMobile App - check-mark - - - - - - - - -
LifeGuard SmartTracker or SafetyWatch - - - - In-Built - - - - - -

Services and Features

Feature 24/7 Emergency Response 2-Way Voice Contact in Emergencies Free Nurse Chat / Health Info Line Professional TeleHealth, Monthly Reviews by RN* Free TeleHealth, Family/Carers Monitor Vital Signs GPS Location Tracking Geofence Alerts* LifeGuard SmartCarer App Compatible Schedule Reminders e.g. Appointments & Medications Activity Monitoring with AI* Home Security Service* Home Automation Service Concierge Services* 24/7 Help and Support
LifeGuard SmartHome LGX check-mark check-mark check-mark Future Planned Future Planned - - check-mark check-mark - check-mark
(requires LifeGuard PIRs)		 check-mark
(optional ZigBee, Z-Wave or BT)		 - check-mark
LifeGuard SmartHome VCP check-mark check-mark check-mark - - - - check-mark - - check-mark
(requires LifeGuard F1 PIRs)
 - - check-mark
SmartLink Medi Guardian MKII 4G check-mark check-mark check-mark - - - - - - - check-mark
(requires SmartLink PIRs)		 - - check-mark
Chiptech SEVEN LE check-mark check-mark check-mark - - - - - - - check-mark
(requires Chiptech PIRs)		 - - check-mark
LifeGuard SmartMobile App check-mark check-mark check-mark Future Planned check-mark check-mark check-mark check-mark check-mark
Future Planned		 - - check-mark check-mark
LifeGuard SmartTracker or SafetyWatch check-mark check-mark check-mark - - check-mark check-mark - - - - - - check-mark

Device Management

Feature Compatible with Secure, Web-Based Manager's Portal Over the air Updates Device Remote Management Emergency/Evacuation Alerts via Manager's Portal* Device/s Push Notifications via Manager's Portal Update Client Info On-Device Update Client Info via Remote App Update Client Info via Web Portals Manager’s Portal Sitewide Device Status & Reports
LifeGuard SmartHome LGX check-mark check-mark check-mark check-mark check-mark
(audio only)		 - check-mark check-mark check-mark
LifeGuard SmartHome VCP check-mark
(some features)		 check-mark - - - - check-mark check-mark check-mark
SmartLink Medi Guardian MKII 4G check-mark
(some features)		 check-mark check-mark check-mark
(some features)		 - - check-mark check-mark check-mark
Chiptech SEVEN LE check-mark
(some features)		 check-mark check-mark - - - check-mark check-mark check-mark
LifeGuard SmartMobile App check-mark check-mark check-mark Future Planned check-mark check-mark check-mark check-mark check-mark
LifeGuard SmartTracker or SafetyWatch - - check-mark - - - - Future Planned -

Financing

Feature Subscription / Rental Plans Available
LifeGuard SmartHome LGX check-mark
LifeGuard SmartHome VCP check-mark
SmartLink Medi Guardian MKII 4G check-mark
Chiptech SEVEN LE check-mark
LifeGuard SmartMobile App check-mark
LifeGuard SmartTracker or SafetyWatch check-mark

Warranty and Support

Feature 24/7 Technical Support Comprehensive 1-Year Warranty
LifeGuard SmartHome LGX check-mark check-mark
LifeGuard SmartHome VCP check-mark check-mark
SmartLink Medi Guardian MKII 4G check-mark check-mark
Chiptech SEVEN LE check-mark check-mark
LifeGuard SmartMobile App check-mark N/A
LifeGuard SmartTracker or SafetyWatch check-mark check-mark

*Optional add-on service    †Dependent upon use.

LifeGuard SmartHome IPD and LGX peripheral transmitter devices, such as pendants, call points, and smoke detectors, are compatible with both devices. Options, features and hardware configurations are subject to change without notice and at the sole discretion of INS.



Find out more by calling 1800 636 040 or visiting our website here.


About

INS LifeGuard is the only 24/7 nurse on-call personal and medical monitoring in Australia. We provide monitoring technology for both in the home and on the go and can also monitor other provider's equipment. Our services are suitable for anyone wanting support to stay independent such as the elderly, those with medical conditions and disabilities plus enhancing safety and security for lone workers.

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    I hope you enjoy reading this blog post


    INS LifeGuard is the only nurse on-call personal and medical alarm service in Australia. If you would like more information about INS LifeGuards solutions, visit our website here. 

I hope you enjoy reading this blog post.

INS LifeGuard is the only nurse on-call personal and medical alarm service in Australia. If you would like more information about INS LifeGuards solutions, visit our website here.

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