INS LifeGuard AU Phone Number

INS LifeGuard

1800 636 040

INS LifeGuard International Phone Number

International Enquiries

+61 2 4254 6226

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LifeGuard SmartHome VCP

LifeGuard SmartHome VCP

The LifeGuard SmartHome VCP includes all the medical alarm features you would need in a budget-priced system. It leverages long-range F1 transmitter technology, allowing you to send an alert to our Emergency Response Centre with the simple press of a button.


Our Call Centre is staffed by highly qualified and experienced nurses who will be on call 24/7, ready to provide assistance to any emergency situation that may arise.


The SmartHome VCP is a stand-alone emergency alarm system that comes shipped with a standard transmitter, but it can be upgraded to work with other optional devices such as the Mia BT4 Transmitter and VR Call Point for maximum safety whether you’re at home or on the go.

The package includes 1 Standard Transmitter.

(can upgrade to the Mia BT4 transmitter)

Special Promotion Offer:

  • Bundle the LifeGuard SmartHome VCP with the Mia and VR Call Point to save money.
  • Even with these optional devices, the cost savings are higher than the costs associated with purchasing other traditional in-home alarm systems.
LifeGuard Mia BT4

LifeGuard Mia BT4

Just one transmitter can trigger both your in-home alarm and the LifeGuard SmartMobile app on your phone – take your medical alarm with you wherever you go! Trigger your mobile alarm even if the phone is in your handbag (must be in Bluetooth range). Wear on the wrist or around the neck as a pendant.

Special Introductory Offer:

*T’s and C’s Apply

LifeGuard VR Call Point

LifeGuard VR Call Point

VR stands for Voice Recognition — if you’re not able to press the button for any reason, you can actually just say “Help Me” to trigger an alarm. With an anti-slip pad on its back, the VR Call Point can be wall-mounted or placed on any flat surface. It also transmits supervisory and lowbattery signals to our response centre so we can ensure its proper operation at all times.

Features

  • Fully Featured Budget Medical Alarm

    Pressing the HELP button either on the device itself or your transmitter immediately sends an alert to the qualified nurses at our 24/7 emergency response centre.

  • F1 Transmitter Technology

    Comes with a standard F1 long-range 433 transmitter, or can be upgraded to use our new Mia BT4 transmitter (which also works with the LifeGuard SmartMobile app on your phone).

  • Two-Way Communication

    With its built-in microphone and speaker, the SmartHome VCP provides high-clarity, hands-free, two-way communication with excellent voice quality.

  • Large Alarm Button

    Its large alarm button makes it very simple and easy to call for help in the event of an emergency.

  • Works with Other LifeGuard Devices

    Can monitor nearby call points, smoke detectors, infra-red security beams, etc.

  • Battery Backup

    Provides 38 hours of emergency backup power in case of power failure. Also comes with low-battery detection feature.

  • Wi-Fi & 4G Enabled

    Connect via Wi-Fi or LifeGuard’s 4G SIM service.

  • Free Medical Information & Chat Line

    Includes access to our free Medical Information and Chat Line where you can get information or support any time.

  • NBN Compliant

    Doesn’t require analogue ports.

  • Microphone Configurability

    Microphone sensitivity can be adjusted and volume setting can be controlled remotely.

  • Flexible Installation

    The alarm can either be mounted on the wall or placed on a table.

What They Say

Clem

Clem

I remain a committed advocate of INS. Peace of mind is ours because we can trust the INS will be there when we need it. Not many better gifts available for my wife, family, and friends – give me INS.
Leonie

Leonie

Thank you INS very much for helping my husband last week when he was experiencing bad neuralgia – I am very grateful.
Kristy

Kristy

Wow what an amazing service! When my Grandma fell INS were so kind and caring they even followed up when she was returned home from hospital. I’m very thankful for their services!!
Josephine

Josephine

I’d flipped backward hitting my head. I couldn’t move. I remembered my INS LifeGuard pendant and pressed the button. I instantly heard a voice say ‘Hello Josephine, are you OK?’ Though I was outside he could hear me. He stayed online with me until the ambulance arrived. It was the best piece of technology I could have wished for. I know it works, and I feel safe.
Rosemary

Rosemary

Thank you so very much for all your assistance to me in relation to my father. It is a nice feeling to know that if he requires help at any time he can call INS. Your help has been invaluable. I decided to use INS after ringing many companies and the main reason was your wonderful personalised approach.
Graeme

Graeme

INS LifeGuard has enabled our parents (88 & 90 years of age) to enjoy many more years in their own home than was ever expected. We as a family had peace of mind that in a medical emergency the necessary procedures were implemented far quicker than we could coordinate.
Jillian

Jillian

Thanks to the INS staff for all the wonderful and caring work over the years since I have been in the village.
Diana

Diana

Thank you all very much for helping me so kindly to get the LifeGuard SmartMobile app on my mobile phone. Ben walked me through the process very kindly and we got it working really well. I am VERY HAPPY!
Pat

Pat

Thank you Robyn for helping when my husband had a stroke.
Rosemary

Rosemary

Thank you to Rosie for the assistance she gave and for getting an ambulance out so quickly.
Brian

Brian

I used the INS emergency call system and within ten minutes of so, the ambulance was at my doorstep and I was treated on the spot and rushed to emergency. The INS nurse called me yesterday to ask how I was. The INS people were excellent, acted very promptly to my call and lived up to our expectation that this is a proper and effective service.
Lynne

Lynne

Thank you Ceara for your help I appreciate everything the INS has done for my mother.
Rosie

Rosie

I give this company 100% the best equipment my mother has ever had and the call centre are so caring and kind wouldn’t go with any other company, helpful staff and 24-7 care well done INS
Lisa

Lisa

I would like to express my gratitude with your company INS LifeGuard. My parents both used your system and when my father suddenly passed away at home my mother pressed her pendant and the nurses at INS called emergency services and kept her calm throughout the whole process. Unfortunately, I had to use my mother’s pendant this year in January when I found my mother had also passed away. INS nurses called emergency services and their promptness allowed the ambos to arrive within minutes. The INS nurses kept in constant contact with me keeping me calm. I cannot thank INS enough and would recommend this system to anyone. Thank you
Angela - Village Manager

Angela - Village Manager

I would like to thank and praise Rosie who looked after 2 calls for ambulances on Tuesday evening with me. Rosie definitely went above and beyond with her help, not only for the two residents but for me, who has no medical background!
Barbara

Barbara

Extremely happy with INS and the way they worked together with emergency services to get a quick and pleasant result on Saturday when I required an ambulance. Especially Ben for his care and efficiency. “He is wonderful.”
Frank

Frank

Thank you Robyn for all your assistance and follow up after I was transported to the hospital.
a LifeGuard call centre nurse

Want to find out more about the LifeGuard SmartHome VCP?

Speak to a member of our friendly team or request a call back.

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