The Companion Card: Opening Doors to Inclusion and Independence

As we age or experience disability, participating in everyday community life can become more challenging. Whether it’s going to the theatre, visiting a museum, or attending a sporting event, the need for support can often mean additional costs or logistical barriers. The Companion Card is a powerful tool designed to remove those obstacles.

This government initiative ensures people who require lifelong support can engage in social, cultural, and recreational activities with dignity and without financial penalty. In this guide, we break down everything you need to know about the Companion Card and how it supports inclusion, particularly for seniors and people with disabilities.

What is the Companion Card?

The Companion Card allows a person with a permanent disability, who requires attendant care to participate in the community, to have their companion admitted for free at participating venues and services. The cardholder pays for their ticket or entry, and their support person comes at no cost.

It is accepted across thousands of venues in Australia, including entertainment, transport, cultural, and sporting events.

Who is Eligible?

To be eligible, a person must meet all of the following criteria:

• Have a permanent disability or condition
• Require significant, ongoing support to access community venues or activities
• Be unable to attend these events without the support of another person
• Reside in the state or territory in which they are applying

Common Examples:

• People with mobility issues or wheelchair users
• Individuals with intellectual or cognitive disability, including dementia
• People with vision or hearing impairments who require communication support
• Those with neurological or degenerative conditions
• People who require assistance with personal care, behaviour, or medical needs in public

Note: Eligibility is based on support needs, not age or income. This includes people under 65 receiving NDIS services and older adults receiving support via aged care programs.

How to Apply for the Companion Card

Each state and territory manages its own Companion Card program, but the general process includes:

Step 1: Download or request an application form

Find the official form from your state or territory’s Companion Card website (links below).

Step 2: Complete the personal details section

Include proof of identity and a recent passport-style photo.

Step 3: Have a health professional complete the eligibility section

This must be filled out by a qualified professional, such as:

• GP or specialist
• Occupational therapist
• Physiotherapist
• Registered nurse
• Social worker or case manager (e.g., via My Aged Care or NDIS)

They must confirm:

• Your disability or condition is permanent
• You require lifelong attendant care
• The nature of the support required in public settings

Step 4: Submit supporting documents

This may include medical reports, assessment results, or a letter outlining the ongoing need for assistance.

Step 5: Submit the application

Post or email it to the relevant Companion Card office in your state.

Companion Card Offices by State

• NSW: Companion Card NSW
• VIC: Companion Card VIC
• QLD: Companion Card QLD
• WA: Companion Card WA
• SA: Companion Card SA
• TAS: Companion Card TAS
• NT: Companion Card NT
• ACT: Companion Card ACT

Where Can the Companion Card Be Used?