LifeGuardian App for iPhone and Apple Watch

Live independently and safely with INS LifeGuard’s LifeGuardian App

INS LifeGuard is a leading family-owned Australian healthcare company dedicated to delivering virtual health, medical, emergency and safety solutions to seniors, people with pre-existing medical conditions, and those interested in their health and wellbeing.

Our innovative personal safety app helps people to live more independent, active lives knowing that help is available at the press of a button, 24 hours a day, 7 days a week. With features including emergency alarm monitoring, fall and crash detection, and more, the LifeGuardian app is here to help you or those you care for feel more secure in their daily lives.

The app offers the best possible user experience utilising the cutting-edge capabilities of the Apple Watch and iPhone.

Experience the advantage of Australia's exclusive nurse-on-call response, accessible round the clock and operated by skilled nurses and healthcare experts. Rest assured, your well-being is entrusted to capable hands.

By pressing the HELP button on your iPhone or Apple Watch, you gain direct access to qualified medical professionals.

Emergency Response Services

Access immediate assistance from our team of nurses and healthcare professionals, available round-the-clock to provide support and guidance in any emergency situation.

24/7 Personal Alarm

Instantly trigger an alert to our 24/7 emergency response centre with just a press of a HELP button on your iPhone or Apple Watch, ensuring prompt assistance whenever you need it.

Fall Detection and Prevention

Our system not only identifies the risk of falling but also swiftly detects actual falls, prompting immediate alerts to our emergency centre. This ensures prompt assistance reaches the user, particularly during critical moments.

Critical Vital Signs Monitoring via Apple Watch

Monitors health data from the Apple Watch, enabling nurses to identify critical or emerging health patterns. It can suggest actions and allow you to speak to a nurse, who may recommend a care plan* for you to follow in the app.

Geofence Alerts

Receive alerts when a loved one enters or leaves designated safe zones, enhancing safety and peace of mind.

GPS Locator

Pinpoint the precise location in case of accidents, medical emergencies, or other crises, allowing help to be dispatched immediately to your exact whereabouts for swift assistance.

Voice Activation

Add a custom phrase that Siri can use to activate an alarm, ensuring swift response in urgent situations.

Medical Information & Nurse Chat Line

Access medical information, clinical advice, and reassurance from qualified nurses anytime.

TeleHealth Services 

Access vital sign monitoring, personalised care plans, health trend analysis, and GP consultations all from the comfort of your home. The results recorded can be monitored by family, carers or a registered nurse at INS LifeGuard.

Remote Worker Services

Stay safe and connected with comprehensive support for remote workers, including automated check-ins, silent alarms, live camera access, and employer management via a convenient web portal.

Concierge Service

Enjoy on-demand assistance for arranging services, whether it's scheduling appointments or accessing recommended providers, all at your fingertips.

User Information Management and Privacy Control

Easily update your information and manage consent for family, village, or care managers to access and update your information through companion apps or web portals.

Stay Connected with Family, Village or Care Manager

Stay connected and supported with LifeGuardian Connect*. Easily respond to scheduled welfare checks set by family, care providers, or village staff and foster seamless communication and coordination through two-way messaging. They can also receive alerts for alarms and critical events, view or update your information, monitor any vital signs that have been recorded, set up Geofence areas that notify them when you enter or leave specified areas, and set up tasks, reminders, and automated welfare checks for added peace of mind.