In-Home Monitoring

Peace of mind at the touch of a button

You remain independent whilst your family knows you can get help if you need it.

Our response centre is staffed by highly qualified, experienced nurses and other healthcare professionals, 24 hours a day, seven days a week. We know of no other company who can make that claim.

Integrated Medical Alarm
and TeleHealth System

The SmartHome IP Dialler (IPD) is a unique, patented system that lets you summon the assistance of healthcare professionals at the press of a button. Featuring a dock and purpose-built tablet, the system lets you add many optional features at any time. In fact, all our products and services work together seamlessly to form the LifeGuard Ecosystem.

The INS LifeGuard
SmartHome Ecosystem

We do much more than provide HELP in an emergency!

Click On Any Product Or Service Below to Find Out More

Pendant or Wrist Transmitter
Help Button
Call Points
Voice Activation
Fall Detection

If you are feeling lonely and just need someone to talk with, an INS Nurse is there for you to call and have a chat with any time of the day or night. You can also call INS LifeGuard at any time for information or support. Our Nurses can interact with your GP or other primary health providers on your request

Healthcare in Your Home

TeleHealth Services and Products
Blood Glucose Meter
Blood Pressure Monitor
Ear / Forehead Thermometer
Weight Scale
Hand-held ECG
Pulse Ox / Sp02
With Free or Professional Monitoring

Virtual GP Consults
Virtual face to face consultation with a GP

Smoke Detectors
Infra-Red PIR / Motion Detection
Smart Doorbell Video Intercom
Door Contact (auto lock/unlock)
Remote Power Switch
Security Key Holders

LifeGuard SmartMobile and LifeGuard SmartCarer Apps

LifeGuard SmartMobile App
Turns your phone into a mobile alarm and much more that you can take with you anywhere
No cost for the app itself, just pay our low monthly monitoring fee
LifeGuard SmartCarer App
Your family and carers can download and, with your consent, they can receive alerts and monitor any vital signs recorded via our free TeleHealth Service

Passive Monitoring Options (coming soon)

Future funtionality includes passive monitoring that can alert family or carer when usual activity or lack of activity indicates there may be a need to check on the end user

Secure Web Portals that Communicate with IPDs

Client Portal allows clients / family to update their information remotely
Managers Portal allows ability to access reports, update protocols & information, manage concierge services, broadcast messages and send
evacuation alerts

Concierge Service
SIP Telephone Service
Email
Skype Video Calls
Facebook
Music / News / Podcasts

Image Map
dialer

Personal Emergency Response by Nurses

Pendant or Wrist Transmitter
Help Button
Call Points
Voice Activation
Fall Detection

LifeGuard SmartCarer App

Available for free download via Google Play Store
The LifeGuard SmartCarer app provides clients’ families, village managers and carers with the unique ability to interact with the client’s LifeGuard
SmartHome IPD.

DECT Cordless Handsets

If you’re searching for a cordless phone that’s suitable for use with our diallers, or just an additional phone, we recommend DECT (Digital Enhanced Cordless Telecommunications)

Passive Monitoring Options

(coming soon)
Future functionality includes passive monitoring that can alert family or carer when usual activity or lack of activity indicates there may be a need to check on the end user

TeleHealth Service and Virtual GP Consults

Blood Glucose Meter
Blood Pressure Monitor
Ear / Forehead Thermometer
Weight Scale
Hand-held ECG
Pulse Ox / Sp02

Home Automation and Security Services

Smoke Detectors
Infra-Red PIR / Motion Detection
Smart Doorbell Video Intercom
Door Contact (auto lock/unlock)
Remote power Switch
Security Key Holders

Concierge Service and Communication Hub

Concierge Service
SIP Telephone Service
Email
Skype Video Calls
Facebook
Music / News / Podcasts

Secure Web Portals that Communicate with IPDs

Client Portal allows clients / family to update their information remotely Managers Portal allows ability to access reports, update protocols & information, manage concierge services, broadcast messages and send evacuation alerts

What they Say

I used the INS emergency call system and within ten minutes of so, the ambulance was at my doorstep and I was treated on the spot and rushed to emergency. The INS nurse called me yesterday to ask how I was. The INS people were excellent, acted very promptly to my call and lived up to our expectation that this is a proper and effective service.

Brian

Having the LifeGuard unit brought a lot of comfort and security to both dad and his family. He knew he would always get a comforting voice in response to pressing his buzzer.

Evelyn

We were extremely impressed by the service and very grateful for your care and support each time we contacted you. We will have no hesitation in recommending your service to other family members and friends.

Kevin

Your phone and wrist button made me feel safe and secure in my own home when through illness I felt very vulnerable. The fact that I knew I only had to press a button to have someone on the other end talk to me and arrange an ambulance allowed me to stay at home for as long as possible.

Barbara

INS LifeGuard has enabled our parents (88 & 90 years of age) to enjoy many more years in their own home than was ever expected. We as a family had peace of mind that in a medical emergency the necessary procedures were implemented far quicker than we could coordinate.

Graeme

I remain a committed advocate of INS. Peace of mind is ours because we can trust the INS will be there when we need it. Not many better gifts available for my wife, family, and friends – give me INS.

Clem

I’d flipped backward hitting my head. I couldn’t move. I remembered my INS LifeGuard pendant and pressed the button. I instantly heard a voice say ‘Hello Josephine, are you OK?’ Though I was outside he could hear me. He stayed online with me until the ambulance arrived. It was the best piece of technology I could have wished for. I know it works, and I feel safe.

Josephine

Thank you so very much for all your assistance to me in relation to my father. It is a nice feeling to know that if he requires help at any time he can call INS. Your help has been invaluable. I decided to use INS after ringing many companies and the main reason was your wonderful personalised approach.

Rosemary

I give this company 100% the best equipment my mother has ever had and the call centre are so caring and kind wouldn’t go with any other company, helpful staff and 24-7 care well done INS

Rosie

I would like to express my gratitude with your company INS Lifeguard. My parents both used your system and when my father suddenly passed away at home my mother pressed her pendant and the nurses at INS called emergency services and kept her calm throughout the whole process. Unfortunately, I had to use my mother’s pendant this year in January when I found my mother had also passed away. INS nurses called emergency services and their promptness allowed the ambos to arrive within minutes. The INS nurses kept in constant contact with me keeping me calm. I cannot thank INS enough and would recommend this system to anyone. Thank you

Lisa

Wow what an amazing service! When my Grandma fell INS were so kind and caring they even followed up when she was returned home from hospital. I’m very thankful for their services!!

Kristy

We are here to help

Speak to a member of our friendly team
or request a call back.

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Australia PO Box 485, Unanderra NSW 2526 Australia

New Zealand PO Box 301797, Albany Auckland 0752 New Zealand