Free SmartMobile App

a range of INS LifeGuard products

Turn your phone into a mobile alarm and more

No cost for the app itself, just pay our low monthly monitoring fee.

Pressing the HELP button sends an alarm through to our 24/7 Emergency Response Centre

Available for free download via Google Play Store & App Store

The built-in GPS locator ensures that in an emergency our nurses will be able to locate you, speak to you, and send assistance — even if you are not able to respond. Two-way voice communication — so even if you can’t physically answer an incoming call, the SmartMobile app can auto-answer in an emergency so we can still talk to you.

We can supply our optional LifeGuard SmartDock for wireless charging and enhanced audio quality via the dock’s microphone and speakers.



Some features are not available in the iOS version.

Available for free download via Google Play Store & App Store

The built-in GPS locator ensures that in an emergency our nurses will be able to locate you, speak to you, and send assistance — even if you are not able to respond. Two-way voice communication — so even if you can’t physically answer an incoming call, the SmartMobile app can auto-answer in an emergency so we can still talk to you.

We can supply our optional LifeGuard SmartDock for wireless charging and enhanced audio quality via the dock’s microphone and speakers.



Some features are not available in the iOS version.

LifeGuard
SmartMobile App

Click on a product to find out more

Android and iOS App Features

Turns your mobile phone into a Mobile Medical Alarm

Just like a standard pendant or wrist transmitter, pressing the HELP button on the LifeGuard SmartMobile sends an alarm to our 24/7 Emergency Response Centre

Android App only

Geofence Alarms

Automatically notify contacts if user leaves set areas. Tracking for dementia / Alzheimer’s with alarms sent if wandering

2-Way Voice (optional Video on Android version)

Alarm response by LifeGuard’s Emergency Response Centre

Ability to record vital signs and family/carer can monitor OR add our full-featured Professional TeleHealth Service.

Can be used in SmartVillage Wi-Fi enabled Village Sites

without need of a SIM

Concierge Service
(optional)

Assistance with arranging appointments and booking taxis, electricians, gardeners, handymen, and much more

Wi-Fi, 3G or 4G connectivity

Ability to make audio/video calls

to the SmartMobile from the LifeGuard SmartCarer app. (Ability to make audio/video calls to the SmartMobile from Client or Manager’s Portals Coming Soon.)

GPS Locator

in the event of an emergency our Response Centre nurses are able to locate you and direct Emergency Services to your location

Medication reminders

Tracking for dementia / Alzheimer’s

with alarms sent if wandering

Medical information / chat line

Image Map
smartmobile-app telehealth concierge

What they Say

I used the INS emergency call system and within ten minutes of so, the ambulance was at my doorstep and I was treated on the spot and rushed to emergency. The INS nurse called me yesterday to ask how I was. The INS people were excellent, acted very promptly to my call and lived up to our expectation that this is a proper and effective service.

Brian

Having the LifeGuard unit brought a lot of comfort and security to both dad and his family. He knew he would always get a comforting voice in response to pressing his buzzer.

Evelyn

We were extremely impressed by the service and very grateful for your care and support each time we contacted you. We will have no hesitation in recommending your service to other family members and friends.

Kevin

Your phone and wrist button made me feel safe and secure in my own home when through illness I felt very vulnerable. The fact that I knew I only had to press a button to have someone on the other end talk to me and arrange an ambulance allowed me to stay at home for as long as possible.

Barbara

INS LifeGuard has enabled our parents (88 & 90 years of age) to enjoy many more years in their own home than was ever expected. We as a family had peace of mind that in a medical emergency the necessary procedures were implemented far quicker than we could coordinate.

Graeme

I remain a committed advocate of INS. Peace of mind is ours because we can trust the INS will be there when we need it. Not many better gifts available for my wife, family, and friends – give me INS.

Clem

I’d flipped backward hitting my head. I couldn’t move. I remembered my INS LifeGuard pendant and pressed the button. I instantly heard a voice say ‘Hello Josephine, are you OK?’ Though I was outside he could hear me. He stayed online with me until the ambulance arrived. It was the best piece of technology I could have wished for. I know it works, and I feel safe.

Josephine

Thank you so very much for all your assistance to me in relation to my father. It is a nice feeling to know that if he requires help at any time he can call INS. Your help has been invaluable. I decided to use INS after ringing many companies and the main reason was your wonderful personalised approach.

Rosemary

I give this company 100% the best equipment my mother has ever had and the call centre are so caring and kind wouldn’t go with any other company, helpful staff and 24-7 care well done INS

Rosie

I would like to express my gratitude with your company INS Lifeguard. My parents both used your system and when my father suddenly passed away at home my mother pressed her pendant and the nurses at INS called emergency services and kept her calm throughout the whole process. Unfortunately, I had to use my mother’s pendant this year in January when I found my mother had also passed away. INS nurses called emergency services and their promptness allowed the ambos to arrive within minutes. The INS nurses kept in constant contact with me keeping me calm. I cannot thank INS enough and would recommend this system to anyone. Thank you

Lisa

Wow what an amazing service! When my Grandma fell INS were so kind and caring they even followed up when she was returned home from hospital. I’m very thankful for their services!!

Kristy

a female call centre agent representative wearing a headset

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Australia PO Box 485, Unanderra NSW 2526 Australia

New Zealand PO Box 301797, Albany Auckland 0752 New Zealand