NDIS Participants

A medical alarm is a small, portable device that can be worn around the neck or wrist, or can be carried around with you wherever you go. It has a button that can be pressed in case of a critical situation and is usually connected to an emergency services response centre that will dispatch help to a user’s location. There are also personal alarm devices with an option to send a medical alert to a user's emergency contacts when the button is pressed.

Medical alarm systems can be used by people of all ages, but are especially useful for seniors who may have difficulty reaching a phone in an emergency, as well as for persons with disabilities whose physical limitations may make it difficult to call for help in the event of a life-threatening emergency.

Mobile medical alarms are becoming increasingly popular as people look for ways to maintain their independence and safety as they age. Here are some of the key benefits of using a mobile medical alarm:

1. Independence: A mobile medical alarm gives the user peace of mind knowing that they can still live independently, even if they have a chronic health condition or are at risk for falls. With this device, they can stay active and engaged in their community without worry.

2. Safety: In the event of a fall or other emergency, a mobile medical alarm can immediately notify emergency responders, who can then provide the user with the help they need. This can mean the difference between life and death in some cases.

3. Convenience: Mobile medical alarms are easy to use and can be worn discreetly under the user’s clothing. They are also lightweight and portable, which means you the user can take the devices with them wherever they go.

4. Cost-Effective: Mobile medical alarms are a cost-effective way to ensure the user’s safety and independence. They are typically much less expensive than traditional home security systems, making them a great option for those who are on a budget.

5. Peace of mind: For users, knowing that they have a mobile medical alarm gives them an extra sense of security and peace of mind. This can be especially important for individuals who live alone or who have family members who live far away.

The best medical alarm is the one that actually addresses the needs and concerns of those who will be using it. This means that the alarm should have an easy-to-press button that quickly sends a medical alert to the user’s emergency contacts or to a response centre. The alarm should also have other features that help improve the user’s quality of life.

INS LifeGuard offers mobile medical alarm solutions with features that make them more than just a medical alarm. These features include automatic fall detection, GPS tracking, and two-way communication - just to name a few. Also available are TeleHealth Services, medication reminders, and geofence notifications and alerts.

Our mobile alarm systems are supported by our 24/7 response centre, which enables us to provide fast response to users in need of urgent help. So whether those you care for are in an aged care facility or in the community, you can rest assured that help is always available when required.

Fall detection - This feature is available in our LifeGuard SmartTracker medical alarm. It can automatically detect if a person has fallen and will send a medical alert to you, to your patient’s emergency contacts, or to our emergency response centre. Fall detection can be particularly useful for individuals who may have difficulty getting up after a fall.

GPS tracking - Our medical alarm systems come with a GPS location tracking feature. It can be used to keep track of a user's whereabouts in case they wander off or become lost. This feature is especially useful for carers who want to know the location of the person they're caring for at all times.

Two-way communication - This feature, which is available in several of our medical alarm systems, allows users to stay in touch with you or their designated contacts even when they become incapacitated or are not near their unit. This can be a lifesaver in a personal emergency situation, as it allows users to call for help even if they aren't able to respond.

INS LifeGuard's mobile medical alarm systems are an invaluable tool for seniors and persons with disabilities, as well as their carers. By providing peace of mind and security, our mobile alarm solutions can help anyone live independently and safely in their own homes.

1. In the event of an emergency, your patient should press the button on their LifeGuard SmartHome LGX, SmartLink Medi Guardian, or mobile medical alarm. We can also supply a Fall Sensor that activates an alarm when a fall is detected.
2. The alert will be received by a nurse at our 24/7 emergency response centre. A two-way speaker on your patient’s emergency unit will be used to interact with them by the nurse, who has access to your patient’s personal information and medical history. Your patient doesn’t need to be close to their medical alarm to be heard by the nurse.
3. The nurse will assess the situation to determine what kind of help is needed. Depending on the severity of the problem, the nurse will contact either you, a family member, neighbour, friend, or emergency services.
4. If the nurse is unable to establish verbal communication with your patient, an ambulance will be dispatched to their area. Whatever the situation may be, both you and your patient may rest confident that help is on the way.

* The INS LifeGuard has no control over the local environmental conditions that can impact network coverage and voice quality on the medical alarm devices. Even if we cannot connect with your patient via the medical alarm system, rest assured that we have received the signal and will send help.

Free Nurse Chat and Health Info Line

If your patient is feeling lonely and needs someone to chat to, they can phone an INS Nurse at any time of day or night. In addition, they can get in touch with INS LifeGuard whenever they need information or assistance. Our nurses can speak with their doctor or other primary care providers upon request.

Welfare Checks

We are available to conduct welfare checks following hospital discharge and when you and their family members ask us to.

Download the Free LifeGuard SmartMobile App

Your patient can download the LifeGuard SmartMobile app to get access to more INS LifeGuard Ecosystem services, such as TeleHealth and the LifeGuard SmartCarers app. For a small fee each month, they can also turn their phone into a mobile alarm.

LifeGuard SmartMobile App Services Include TeleHealth Products and Monitoring

You can either buy TeleHealth products from LifeGuard or use the devices you already have. With the Free TeleHealth Service, you or a family member of your patient can monitor the results, or they can have an INS LifeGuard registered nurse look at the results with our Professional TeleHealth Service.

Free LifeGuard SmartCarer App

When a patient is connected, the LifeGuard SmartCarer app makes it easy for you or their family to check on their health and location, read or change information, set alarms, and get alerts if something out of the ordinary happens.