TeleHealth Services and Products

Providing Healthcare in Your Home

Our optional TeleHealth service and products assist with monitoring people’s health, particularly those with medical conditions.

TeleHealth vital signs (blood pressure, blood sugar levels, pulse, and various other measurements) can be automatically recorded and sent to a registered nurse at INS LifeGuard for monitoring.

We Offer Two Monitoring Options for TeleHealth

Free TeleHealth Monitoring

Our LifeGuard SmartMobile (or SmartMobile App), SmartWatch and SmartHome Mate allow clients to record vital signs and have them monitored by family or carers.

Professional TeleHealth Monitoring

With this optional service, the measurements are sent to a registered nurse at INS LifeGuard for monitoring. If the readings are of concern, our nurse will take action and follow-up with you.

We Offer Two Monitoring Options for Telehealth

Free Telehealth Monitoring

Our LifeGuard SmartMobile (or SmartMobile App) and SmartHome Mate allows clients to record vital signs and have them monitored by family or carers.

Professional Telehealth Monitoring

With this optional service, the measurements are sent to a registered nurse at INS LifeGuard for monitoring. If the readings are of concern, our nurse will take action and follow-up with you.

The INS LifeGuard SmartHome Ecosystem

We do much more than provide HELP in an emergency!

Click on the product or service to find out more

TeleHealth Service

Click on a product to find out more

The results can be monitored by family or carers (with the free TeleHealth service) or as part of our professional TeleHealth Service, you can also receive a monthly review with a registered nurse

This TD-8201 hand-held Pulse Oximeter measures oxygen saturation and pulse rate, and features IPX2 water resistance, shock resistance, and an alarm warning

The TD-1261F ear and forehead thermometer features a two-colour backlight screen, fever range warning, and has optional probe covers for sanitary ear use

The TD-3218B blood pressure monitor features comfort inflation technology, the ability to detect irregular heartbeat, and an automated averaging function as well as automatic data transmission

The MyGlucoHealth wireless BSL meter from Entra Health Systems is the world’s first integrated bluetooth enabled blood glucose meter. With rapid testing results available in 3 seconds or less, smallest blood sample size (0.3µL) and automatic coding of test strips, it’s the most technically advanced diabetic patient care product on the market today

This TD-2551B scale measures weight and BMI, and features a low-battery indicator. Maximum capacity is 180kg, though it measures in kilograms, stones and pounds. Height range is 100-250cm

This TD-2202 hand-held 5-lead EKG/ECG cable features a PHC event reading option, SD memory card, 3.5” colour TFT LCD, touch screen, and a buzzer reminder function

Image Map
ip dialler ear thermometer pulse oximeter glucose monitor blood pressure monitor weight scale ecg

What they Say

I used the INS emergency call system and within ten minutes of so, the ambulance was at my doorstep and I was treated on the spot and rushed to emergency. The INS nurse called me yesterday to ask how I was. The INS people were excellent, acted very promptly to my call and lived up to our expectation that this is a proper and effective service.


Having the LifeGuard unit brought a lot of comfort and security to both dad and his family. He knew he would always get a comforting voice in response to pressing his buzzer.


We were extremely impressed by the service and very grateful for your care and support each time we contacted you. We will have no hesitation in recommending your service to other family members and friends.


Your phone and wrist button made me feel safe and secure in my own home when through illness I felt very vulnerable. The fact that I knew I only had to press a button to have someone on the other end talk to me and arrange an ambulance allowed me to stay at home for as long as possible.


INS LifeGuard has enabled our parents (88 & 90 years of age) to enjoy many more years in their own home than was ever expected. We as a family had peace of mind that in a medical emergency the necessary procedures were implemented far quicker than we could coordinate.


I remain a committed advocate of INS. Peace of mind is ours because we can trust the INS will be there when we need it. Not many better gifts available for my wife, family, and friends – give me INS.


I’d flipped backward hitting my head. I couldn’t move. I remembered my INS LifeGuard pendant and pressed the button. I instantly heard a voice say ‘Hello Josephine, are you OK?’ Though I was outside he could hear me. He stayed online with me until the ambulance arrived. It was the best piece of technology I could have wished for. I know it works, and I feel safe.


Thank you so very much for all your assistance to me in relation to my father. It is a nice feeling to know that if he requires help at any time he can call INS. Your help has been invaluable. I decided to use INS after ringing many companies and the main reason was your wonderful personalised approach.


I give this company 100% the best equipment my mother has ever had and the call centre are so caring and kind wouldn’t go with any other company, helpful staff and 24-7 care well done INS


I would like to express my gratitude with your company INS Lifeguard. My parents both used your system and when my father suddenly passed away at home my mother pressed her pendant and the nurses at INS called emergency services and kept her calm throughout the whole process. Unfortunately, I had to use my mother’s pendant this year in January when I found my mother had also passed away. INS nurses called emergency services and their promptness allowed the ambos to arrive within minutes. The INS nurses kept in constant contact with me keeping me calm. I cannot thank INS enough and would recommend this system to anyone. Thank you


Wow what an amazing service! When my Grandma fell INS were so kind and caring they even followed up when she was returned home from hospital. I’m very thankful for their services!!


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    Australia PO Box 485, Unanderra NSW 2526 Australia

    New Zealand PO Box 301797, Albany Auckland 0752 New Zealand